Help Center • Appily Fortyseven

Guide 01

Account & checkout

Sign-up, OTP verification, and cart sync before you order sowing seeds.

01.01 How do I create an account?

Register with your email and password. A 6-digit OTP is sent to your inbox — enter it on the Account page to verify before checkout.

01.02 Why must my email be verified?

Verified email ensures order confirmations, tracking updates, and seed desk replies reach you. Resend the OTP anytime from Account if it expired.

01.03 Where is my order history?

Sign in and open My orders to view past seed purchases, totals, and dispatch updates synced to your account.

Guide 02

Orders & tracking

Track foil-sealed dispatch, raise tickets, and manage cancellations.

02.01 How do I track a seed order?

Use your order number and email on Track order. Status emails are sent after checkout and when dispatch milestones change.

02.02 Can I cancel or request a refund?

Open your order on the status page and submit a support form for cancellations, delivery issues, or refund requests. Our seed desk responds during working hours.

02.03 When will I receive confirmation?

An order confirmation email is sent immediately after checkout. UPI prepaid orders proceed to the payment gateway; COD orders are queued for foil-sealed packing once confirmed.

Guide 03

Sowing seeds & care

Packet freshness, foil packing, and quality claims for every seed order.

03.01 How are seeds packed for shipping?

Seed packs ship in moisture-safe foil packets with ventilated outer liners to protect viability during transit. Specialty varieties receive extra cushioning where needed.

03.02 What if my order arrives damaged or wrong?

Report quality concerns within 48 hours of delivery with photographs. See our Quality Guarantee for eligibility and claim steps.

03.03 How should I store seeds after delivery?

Keep foil packets sealed, cool, and dry away from direct heat or sunlight. Use packs promptly after opening for best germination.

Guide 04

Payment & shipping

UPI, COD, prepaid shipping, and delivery coverage across India.

04.01 Which payment methods are accepted?

We accept UPI for prepaid orders and Cash on Delivery (COD) on eligible PIN codes. COD may include a ₹49 courier fee shown at checkout.

04.02 Do prepaid orders get free shipping?

Yes — UPI prepaid seed orders include free standard shipping. You are redirected to the payment gateway after placing the order.

04.03 Do you deliver across India?

Yes — we deliver nationwide subject to courier serviceability. Review the Shipping policy for zones and handling details.